SCOPAY

ScoPay is our online payment platform used to pay for school dinners, trips, residentials and booking parents evening appointments. It offers convenient mobile access to view balances and manage your account.  As part of our cashless system, ScoPay removes the possibility of loss or theft of money from pupils. Parents credit money to their child’s account online via the website with a debit card: 

 The SCOPAY system can be accessed via a desktop using https://www.scopay.com/login or via the school website: https://www.purbrookparkschool.co.uk/, then clicking on Quicklinks.

and then online payment system or through the links section on Edulink.

How to use SCOPAY on your phone:

1. Download the App: 

2. Search for "SCOPAY" in the Apple App Store or Google Play Store and download the official app.

3. Log In: 

   Use your existing SCOPAY username and password to log in.

4. Use the Website: 

   Alternatively, open your phone's web browser (like Chrome or Safari) and go to www.scopay.com.

5. Access Features: 

   Once logged in, you can pay for school items, book activities, view payment history, and link multiple children's accounts.

If you haven't set up your account yet, you'll need a unique link code from your school to register.

FAQS

How do I set up my SCOPAY account for the first time?

When a pupil joins the School, their parents/carers are issued with ScoPay login details and a step-by-step activation guide. It is very straightforward to set up an account. Parents/Carers who have more than one child at the school (or a different school who also use ScoPay for online payments) can link their accounts to a single login.

I am being asked for an online link code; what is this?

A link code is a series of letters and numbers that uniquely identifies a child. The code can be used once to link a child to an online account – it cannot be re-used.

A link code can be found on the access letter given to you by your child's school.

I have two children at the same school; can I pay for both of them using one account?

Yes! You can have both children linked to your account by following these steps:

• If you have not set up an account yet, create your account with first child's link code.
• Log in, go to "Your info", and select "Link accounts". Use the second child's link code.

My partner has created an account linked to our child. I tried to create an account with the same link code they used, but it didn't work.

For security, the link code on the letter cannot be used more than once. Please contact your child's school and ask them for a new letter and link code.

I used the wrong email address to sign up. Can I change it?

• I know the email address I signed up with.

  Log in with the password you specified.

  If you have not verified your email address, a message will appear and you will be able to change your email address there.

  If you have verified your email address, go to "Your info", and select "Login Details" to change your email address.

• I do not know the email address I signed up with.

  Please contact your child's school and ask them to unlink your child from the incorrect email address. You can then ask them for a new letter and link code.

  Re-register with your intended email address, and use the new link code.

Who should I speak to for help?

If you have forgotten or misplaced your details please contact Mrs Kim Lea, our Data Manager:  klea@purbrook.hants.sch.uk who will arrange to resend them to you. For any queries, please call Reception on 02392 370351 or email: admin@purbrook.hants.sch.uk

What cards can I use?

SCOPAY accepts visa debit and Maestro cards

Is it safe to pay online?

Yes. In fact, it is as safe to pay online with ScoPay as it is to use your debit card in a shop or over the phone. ScoPay uses leading technology to process card transactions securely. All communication with the bank is encrypted. Neither ScoPay nor the school have access to your card details and your card details are never kept by ScoPay or the school.

For more information please visit https://www.scopay.com. 

Parent Guides

Please click SCOPAY Parent Guides  or the advice below for instructions on using your SCOPAY account to its potential.